Behavioral health with Amazon Care

Support within minutes, whenever your employees need it

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Your employees’ mental
health matters

Amazon Care makes behavioral health a priority for your workplace. Our primary care providers treat a range of common behavioral health concerns. For acute-to-moderate concerns, our Care coordinators refer patients to high-quality, in-network behavioral health providers whenever possible.

We've also teamed up with Ginger, an on-demand mental healthcare platform, as an optional add-on to Amazon Care. Available nationwide, Ginger connects employees to behavioral health coaches, licensed therapists, and psychiatrists.

Control costs

Employees receive in-network behavioral health referrals whenever possible.

Support for all

Care teams address common behavioral health concerns, and Care coordinators connect employees to specialists.

Streamlined services

Employees get mental and physical health care in one place. With the behavioral health add-on, we'll handle coordination between Care teams and Ginger therapists and psychiatrists.

How Care helps your employees

Primary care

Our primary care providers treat common behavioral health concerns.

Specialized care

Care coordinators refer employees to high-quality, in-network behavioral health specialists for acute-to-moderate concerns whenever possible.

Behavioral health add-on

Employees with access to the optional add-on can get behavioral health care on demand, 24/7, with Ginger.

Health information is shared between Amazon Care and Ginger so employees get the best care possible.

Ginger connects employees to a behavioral health coach in seconds, and a licensed therapist or psychiatrist in days.

A woman speaks with her behavioral health coach and licensed therapist.

Behavioral health with Amazon Care

Support within minutes, whenever your employees need it

Contact us

1 Median wait time for Care Chat: 8s and Virtual Chat: 15s (Oct 2019-Sept 2020)

2 In-person services only available in select metropolitan areas in 2021

3 The Economic Consequences of Millennial Health, 2019

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Care Team available for virtual care or questions 7 days a week through the app
Make appointments in advance - around your schedule
In-person follow-up care when you need it*

* Only available in select locations.