Mother with her toddler

Healthcare built around you

Amazon Care is a benefit being piloted for Amazon employees and their families in the Seattle area.

The best of both virtual and in-person care

Creating a virtual care visit

No more waiting for high-quality virtual care

Receiving a visit at home

In person visits at your home or office

Prescriptions delivered to you

Prescriptions delivered to your door

Your first stop for healthcare

Ways we can help

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    Urgent issues like colds, allergies, infections and minor injuries.
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    Preventative health consults, vaccines and lab work.
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    Sexual health services like contraception and sexually transmitted infection (STI) testing.
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    General health questions to help manage care for your whole family.
Application screens


Who is eligible?

Amazon employees and their families can request to enroll at any time during the year if you meet all of the following requirements:

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    You are an employee age 18+ (or spouse/partner/other dependent of one).
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    You are enrolled in an Amazon health insurance plan.*
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    You live and work within our current service locations.

*Amazon employees who are enrolled in Kaiser Permanente® are unable to participate at this time.

Family Portrait

Care Options

Care Chat

Care Chat

Our in-app text chat connects you with a nurse in minutes for advice and answers on any health topic.
Video Care

Video Care

Launch an in-app video visit with a doctor or nurse practitioner for advice, answers, diagnoses, treatment, or referrals.
Mobile Care

Mobile Care

A Mobile Care nurse can be dispatched to your home or office to conduct in-person exams, testing, or treatment.
Care Courier

Care Courier

Your Care Courier can deliver prescribed medications to you at your home or office.

Your trusted care team

Amazon Care works with Oasis Medical, an independent medical practice licensed in Washington state. Oasis Medical’s clinical staff includes licensed doctors, nurse practitioners, and registered nurses with extensive experience in primary and urgent care for the entire family.


In our customers' words

Hours of Operation

We are working to expand our service hours. Currently Amazon Care is open for care as follows:

Monday - Friday
8:00am - 9:00pm
Saturday - Sunday
8:00am - 6:00pm

If this is an emergency, please call 911.

lady on Video Care call