Healthcare made easy

Skip the waiting room and start a virtual primary or urgent care visit from the comfort of your home.

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Experience a new kind of healthcare

Amazon Care is healthcare built around you, your life, and your schedule.

A woman with gray hair looks down at her phone while standing in her bathroom.

Clinicians on your schedule

Connect in seconds, day or night, on weekends, and holidays.

An individual sits at a table with a member of the Care Team while receiving an at-home exam.

Care that comes to you*

At-home follow-up care for labs, tests, and treatment.

A person wearing gloves holding a COVID-19 PCR test tube and two nose swaps.

Get a COVID-19 test with Care

Amazon Care is offering convenient testing options for enrolled members.

A female patient with blond hair speaking with her clinician through the video chat option in the Amazon Care app.

Dedicated Care Teams

Schedule appointments with your team of doctors, nurse practitioners, and registered nurses.

* In select locations

Get the care you need in seconds, in all the moments that matter

Get treatment for non-emergency conditions with a virtual visit, 24/7, 365 days a year.

A woman meeting with a member of her care team in person.

“I’m worried something’s wrong with me”

Confidence that you can prepare for health risks with a trusted clinician by your side.

A man sitting next to his child on a couch, wiping his child's nose, while both looking at a cellphone.

“My baby woke up with a fever of 102”

Peace of mind when you know how to keep your child safe.

A woman sitting in a chair at her desk while chatting with her clinician in the app regarding back pain.

“Working from home is killing my back”

Reassurance of knowing you can feel better – and how to do it.

A woman sitting on her couch in the dark while chatting with a clinician in the app regarding trouble sleeping.

“I haven’t slept well in months”

Relief when you finally confront a nagging issue.

A man sitting on his bed in the dark and resting his head on his hands while staring out the window.

“I just feel… off”

Motivation to listen and respond to your body.

Your Care Team

Amazon Care works with Care Medical, a team of clinicians that will support you across your healthcare journey. To help with your primary care and urgent care needs, Care Medical has Care Teams.

Care Teams help manage your primary care and preventive health concerns. They promote health and wellness through disease prevention and help manage long-term medical conditions. Care Teams are made up of clinicians, with family medicine backgrounds, who are focused on building a relationship with you to provide the care you need, and understand your health goals.

Care Teams provide annual preventative visits, and care for acute needs.
With a Care Team you can schedule visits and see the same clinicians over time.
You can connect with your Care Team to answer your questions right from the app.
Photo collage showing clinicians providing care to patients virtually and at home.

Get Amazon Care

Eligible Employees and Families

Virtual care is available everywhere in the US if you are an employee age 18+. Check to see if in-person care is available in your area.
You are enrolled on your employer's health plan that includes Amazon Care as a benefit.

U.S. Employers

Reach out to our team to learn more about offering Amazon Care as a benefit to your employees.

In our patients' words


"I was delighted with my first experience using Amazon Care. Absolutely loved it!"

"Our call was for something fairly easy but the response rate, care and quick turnaround for an antibiotic was probably the best experience I have ever had re: medical concerns."

"Blown away with how fast, easy, and high quality the whole experience was. It truly raises the bar for healthcare services."

"I love it so much! I never hesitate to seek help or medical experts opinion anymore due to ease of use AND quality of care. I haven’t been to urgent care since using Amazon Care."

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Download the app to get started
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Care Team available for virtual care or questions 7 days a week through the app*
Make appointments in advance - around your schedule
In-person follow-up care when you need it*
* Only available in select locations.