Healthcare made easy

Skip the waiting room and start a virtual primary or urgent care visit from the comfort of your home.

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Experience a new kind of healthcare

Amazon Care is healthcare built around you, your life, and your schedule.

A woman with gray hair looks down at her phone while standing in her bathroom.

Clinicians on your schedule

Connect in seconds, day or night, on weekends, and holidays.

An individual sitting at a table with a member of the Care Team while receiving an at-home exam.

Care that comes to you*

At-home follow-up care for labs, tests, and treatment.

A woman waving to a healthcare professional from her front door as she picks up her hand delivered prescription.

Prescriptions made easy*

Contact-free prescriptions delivered right to your door.

A female patient with blond hair speaking with her clinician through the video chat option in the Amazon Care app.

Dedicated Care Teams

Quality time with your team of doctors, nurse practitioners, and registered nurses.

* In select locations

Get the care you need in seconds, in all the moments that matter

Get treatment for non-emergency conditions with a virtual visit, 24/7 and 365 days a year.

A woman meeting with a member of her care team in person.

“I’m worried something’s wrong with me”

Confidence that you can prepare for health risks with a trusted clinician by your side.

A woman holding her sleeping baby against her chest.

“My baby woke up with a fever of 102”

Peace of mind when you know how to keep your child safe.

A woman sitting in a chair at her desk while chatting with her clinician in the app regarding back pain.

“Working from home is killing my back”

Reassurance of knowing you can feel better – and how to do it.

A woman sitting on her couch in the dark while chatting with a clinician in the app regarding trouble sleeping.

“I haven’t slept well in months”

Relief when you finally confront a nagging issue.

A man sitting on his bed in the dark and resting his head on his hands while staring out the window.

“I just feel… off”

Motivation to listen and respond to your body.

Your Care Team

Amazon Care works with Care Medical, an independent medical practice. Your Care Team is a dedicated group of licensed doctors, nurse practitioners, and registered nurses chosen to help you meet your health goals.

You’ll continue to see familiar faces when you visit with us for your ongoing care.

Your clinicians have experience with adult and children’s medicine with a focus on whole person care.

You can reconnect with your Care Team to answer your questions right from the app.

Photo collage showing clinicians providing care to patients virtually and at home.

Meet the Care Medical team

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Get Amazon Care

Amazon Employees and Families

You are an employee age 18+ who lives and works in Washington State.

You are enrolled in an Amazon-sponsored Aetna or Premera health plan.

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Not Yet Eligible?

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U.S. Employers

Reach out to our team to learn more about offering Amazon Care as a benefit to your employees.

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In our patients' words

"I was delighted with my first experience using Amazon Care. Absolutely loved it!"

"Our call was for something fairly easy but the response rate, care and quick turnaround for an antibiotic was probably the best experience I have ever had re: medical concerns."

"Blown away with how fast, easy, and high quality the whole experience was. It truly raises the bar for healthcare services."

"I love it so much! I never hesitate to seek help or medical experts opinion anymore due to ease of use AND quality of care. I haven’t been to urgent care since using Amazon Care."