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Healthcare built around you

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How it works

Connect with a clinician in the app

In-person follow-up care and prescription delivery available in the Greater Seattle area

Experience Amazon Care, a new benefit being piloted for Amazon employees and their families in Washington State.

Learn more about Amazon Care

Who is eligible?

Amazon employees and their families can request to enroll at any time during the year if you meet all of the following requirements:

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You are an employee age 18+ who works within our service locations.

Or you are a spouse/partner/other dependent of one.

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You are enrolled in an Amazon health insurance plan.

Customers enrolled in Kaiser Permanente are unable to participate at this time.

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You live and work in Washington State.

Virtual services are available in WA state. In-person care and prescription delivery is only available in the Greater Seattle area. Use the zip code checker below to see what services are available in your area.

Check to see what services are available in your area

Virtual services are available in WA state. Enter your zip code to see what services are available in your area.

In our customers' words

  • “The speed to talk to the doctor was faster than waiting for an appointment with the pediatrician.”
  • “Extremely convenient. Got connected to a care professional in less than 2 minutes. She was very thorough and friendly.”
  • “My provider was fantastic. He was empathic and addressed the issue with great detail. I am so happy with my visit!”
  • “Thank you so much for being the first place I turn to for healthcare. The medical team and support staff are fabulous. I am treated with the kindness, respect, and honesty that I would expect from an old friend.”
  • “I got the care I needed when I needed it - it's excellent.”
  • “The speed to talk to the doctor was faster than waiting for an appointment with the pediatrician.”
  • “Extremely convenient. Got connected to a care professional in less than 2 minutes. She was very thorough and friendly.”

Hours of Operation

Video Care and Care Chat
24/7

In-person care is available from 6 am – 10 pm for members located in the Greater Seattle area as part of your virtual care visit.

Get Started

Take Care

All Care Team members will be wearing appropriate personal protective equipment (PPE) when caring for you and your family.